I placed an order on ***** (black friday) and hit the "place order" at **:**pm, but my...

GetHuman-shanepiz's customer service issue with Old Navy from November 2018

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The issue in GetHuman-shanepiz's own words
I placed an order on ***** (black friday) and hit the "place order" at **:**pm, but my order wasn't submitting. I decide to refresh the page only to find that my size was gone and when I tried to checkout again, it would not let me place the order once again. Now its past ** and I have to pay full price for the two pants I wanted. I just think that it's unfair that the website stalls until it hits **am and I am no longer able to purchase the pants during the sale.
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Old Navy

Customer service issue
Reported by GetHuman-shanepiz
Nov 24th, 2018 - a yr ago
I have an issue with Old Navy too
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Seen by 4 customers so far
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GetHuman-shanepiz started working on this issue
Nov 24th, 2018 8:12am