I placed an order on ***** (black friday) and hit the "place order" at **:**pm, but my...
GetHuman-shanepiz's customer service issue with Old Navy from November 2018
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The issue in GetHuman-shanepiz's own words
I placed an order on ***** (black friday) and hit the "place order" at **:**pm, but my order wasn't submitting. I decide to refresh the page only to find that my size was gone and when I tried to checkout again, it would not let me place the order once again. Now its past ** and I have to pay full price for the two pants I wanted. I just think that it's unfair that the website stalls until it hits **am and I am no longer able to purchase the pants during the sale.
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