Hi There, **I have been buying from old navy the moment I was pregnant. My husband trav...
GetHuman-seyimomo's customer service issue with Old Navy from November 2018
23 views | 660 similar | 0 following
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman-seyimomo to get a Old Navy rep on the line!
Always use the GetHuman Phone to call Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-seyimomo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-seyimomo may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-seyimomo's own words
Hi There, **I have been buying from old navy the moment I was pregnant. My husband travelled to Dallas and bought a lot of clothes (Fall*Winter) for my toddler. **% of the clothes fit while just about * of them didn’t, this was from almost ** items, shoes included. **I tried returning this items to the nearest old navy, portofino shopping center (Shenandoah, Tx). **Let’s just start by saying I am a grown adult and I have never been that humiliated, the customer service guy (TONY), was so rude, so rude I had to ask him if he didn’t like his job. He literally threw the clothes I wanted to return almost on me, I am certain there are cameras there..**He kept rolling his eyes and signing at every single question I asked him. I was almost o tears, I couldn’t bring myself to his level by being rude so I just kept cool and smiled. **He needs to be relived of his job or Old Navy will keep losing customers at that branch (store). **I will be going to another store and never step foot in that place again.. **This isn’t a good representation or face of Old Navy.. Tony is a very very bad staff.**And I left the same way I came in, not one single problem solved.**Thank you.
GetHuman-seyimomo did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman-seyimomo fixed the problem
We are waiting for GetHuman-seyimomo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies