Terrible shopping experience AGAIN. While trying on clothes a manager Jessa continued t...

GetHuman-harambee's customer service issue with Old Navy from November 2018

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The issue in GetHuman-harambee's own words
Terrible shopping experience AGAIN. While trying on clothes a manager Jessa continued to follow me through the store. I was followed uncomfortably without reason and this is the second time visiting your store and treated like a criminal. I hope this is escalated to executives and this awful experience will not stop me from shopping at Old Navy as I believe my money is good there even if I am Black. I will ensure every civil rights office in the area is aware of this treatment. I have a Bachelor degree (stating this to show you that I am an educated Black man and I do not need to steal). Additionally, you can freely check my FINRA broker check to see I do not have a criminal record and therefore should not be treated as such in your stores. I work hard for my money and will continue to spend it as I choose with the hopes Old Navy in Fairview Heignts, IL (**** N. Illinois st) will cease treating me like a criminal in their stores. I was shopping at *:**-*:** pm on *******. Please check your cameras and train your staff better.

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Old Navy

Customer service issue
Reported by GetHuman-harambee
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 586 others
0 customers following this

Timeline

GetHuman-harambee started working on this issue
Nov 5th, 2018 9:41pm