The other day I went in to old navy in Mohawk Commons in Schenectady N.Y., *****. I bou...
GetHuman-jnni's customer service issue with Old Navy from November 2018
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The issue in GetHuman-jnni's own words
The other day I went in to old navy in Mohawk Commons in Schenectady N.Y., *****. I bought a sweater and attempted to use one of the two $** of $** or more purchased and was told I could not use the super cash unless I was using an old navy credit card. I’m highly upset as the woman next to me after me then proceeded to use supercash on her purchase and she did not have an old navy card so i ended up paying full price when i should have been able to use the super cash that I had earned.
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