I am a Gap cardholder.*I went to Old Navy today to do some shopping with my kids. Accor...

GetHuman1487869's customer service issue with Old Navy from November 2018

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The issue in GetHuman1487869's own words
I am a Gap cardholder.*I went to Old Navy today to do some shopping with my kids. According to the advertisement I should get **% of my purchase. *I got some leggings and price in the store was $ * and $** - promotion not sale *When I went to pay for it I did not get my **% of my purchase . *The way it works it is quite dishonest, because the company takes off **% of the original price and sometimes you end up paying more than the promotion price. *The $ **.** leggings was for $ * in store, with the **% I payed $ *.**. *I was very disappointed with the way things went in the store today.
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Old Navy

Customer service issue
Reported by GetHuman1487869
Nov 4th, 2018 - a mon ago
I have an issue with Old Navy too
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Timeline
GetHuman1487869 started working on this issue
Nov 4th 2:02am