I went to Old Navy on November *nd and waited in line to purchase a pair of leggings an...

GetHuman1485157's customer service issue with Old Navy from November 2018

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The issue in GetHuman1485157's own words
I went to Old Navy on November *nd and waited in line to purchase a pair of leggings and sweater.While waiting in line, the power went out in the store.When I got to the cashier, they were only accepting credit or debit due to the power outage.I only had cash, so I told them to hold till the next day,November *.When I went to pick up they had put them back on the floor.I found the sweater with the help of a cashier and she took me directly to the register so I wouldn't have to wait in the very long line.The manager also gave me a * dollar off coupon for the inconvienace.My problem is, when I paid. The sweater was ** dollars, and with the * off , the total was *.**. I gave her **.** and she gave me back a penny.I didn't realize what had happened until returning to my car.I had just gotten ** dollars from ATM to pay for my items before going to pick them up, so I know that's all the cash I had.I didn't go back in, the line was a mile long inside and on my receipt, she had put cash tendered *.**, so I didn't know if they would believe me.I think it was an honest mistake on her part, but I really don't think I should pay **.** for a sweater I should have gotten for *.**! The store was at Bridford Pkwy in Greensboro,NC. I would appreciate anything you can do to help me get the money I'm owed.Thank you! Kathy Foster..*****@***.com. Phone* ***-***-****
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Old Navy

Customer service issue
Reported by GetHuman1485157
Nov 3rd, 2018 - a mon ago
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GetHuman1485157 started working on this issue
Nov 3rd 9:12pm