I was suppose to receive a package of three items on October **. I still have not recei...

GetHuman1478002's customer service issue with Old Navy from November 2018

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The issue in GetHuman1478002's own words
I was suppose to receive a package of three items on October **. I still have not received * of the * items from the order TJJ*FRY. When I look up the tracking it just says it’s been misorted but it says this numerous times and looks like it’s going back and forth between Lombard and Chicago. The tracking is:**************************I want to know why you offer * day shipping when I have never actually received a package from old navy in less than a week-usually in two weeks. I highly suggest you change your delivery service. Will I get these winter coats in time because it’s practically winter in Chicago and I’m pregnant with no coat.
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Old Navy

Customer service issue
Reported by GetHuman1478002
Nov 3rd, 2018 - a mon ago
I have an issue with Old Navy too
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Timeline
GetHuman1478002 started working on this issue
Nov 3rd 2:10pm