Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1478002 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1478002's own words
I was suppose to receive a package of three items on October **. I still have not received * of the * items from the order TJJ*FRY. When I look up the tracking it just says it’s been misorted but it says this numerous times and looks like it’s going back and forth between Lombard and Chicago. The tracking is:**************************I want to know why you offer * day shipping when I have never actually received a package from old navy in less than a week-usually in two weeks. I highly suggest you change your delivery service. Will I get these winter coats in time because it’s practically winter in Chicago and I’m pregnant with no coat.
GetHuman1478002 did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman1478002 fixed the problem
We are waiting for GetHuman1478002 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.