I am writing wondering why I can not combine my old navy cash with the **% off? I feel...
GetHuman1380737's customer service issue with Old Navy from October 2018
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman1380737 to get a Old Navy rep on the line!
Always use the GetHuman Phone tocall Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1380737's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1380737 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1380737's own words
I am writing wondering why I can not combine my old navy cash with the **% off? I feel like I’ve earned that cash by shopping here and giving old navy my business. I would think it just be an extra free $** to use off of my purchase. I think this is ridiculous. If there Is a deal going on I should be able to participate in it and use my “free” cash. Just another way for you to lure us customers in to shop and earn this “free” cash when realistically is all a bunch of ****. I will take my business elsewhere like target. They allow you to stack the deal and use you cartwheel. I look for the next best dea just like every other customer. I have * kids and try to find the best deals. I feel that oldnavys quality is not anywhere near targets but I do shop here when I find things I like for my children. I was very disappointed when the **% was automatically applied and I was unable to use my “free” NOT SO FREE ** OFF!!!!! This will be my last old navy shopping trip and I did not purchase my hefty priced cart. SERIOSULY??? What’s ** off of a cart well Into the hundreds???? Very disappointed and I can assure you I will not be a returning customer. I will go elsewhere.
GetHuman1380737 did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman1380737 fixed the problem
We are waiting for GetHuman1380737 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.