At my recent visit to old navy the checkout process was done on a mobile device. I very...

GetHuman1370974's customer service issue with Old Navy from October 2018

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The issue in GetHuman1370974's own words
At my recent visit to old navy the checkout process was done on a mobile device. I very much disliked this process. I like being about to see on the register monitor how much each item rings up for & any discounts that might have been applied. At the end of my check out process I like a paper receipt printed out & with this mobile checkout that made it much harder & I had to stand in line even longer while the worker had to walk to another register to do this. Please consider doing away with this process. I enjoy shopping in yalls store & would like to enjoy all parts of my experience, including checking out.
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Old Navy

Customer service issue
Reported by GetHuman1370974
Oct 18th, 2018 - 3 mons ago
I have an issue with Old Navy too
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Seen by 3 customers so far
Similar issue to 284 others
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GetHuman1370974 started working on this issue
Oct 18th, 2018 6:24pm