I'm pretty upset that every time I place an online order the shipping takes FOREVER! I...
GetHuman1370384's customer service issue with Old Navy from October 2018
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The issue in GetHuman1370384's own words
I'm pretty upset that every time I place an online order the shipping takes FOREVER! I selected *-* day shipping on an order I places last Friday. Its shipping in two packages one of which says it's due to arrive this Saturday and the other wont arrive until Tuesday. * and ** days from the date I ordered is honestly extremely disappointing. It was free shipping and I appreciate that but I have never ordered from another store that has free shipping and the dates exceed the time frame as often as it does when I order from your store. These items are for my children and they need them. I love the quality and the prices of childrens clothes from old navy but the shipping time being so far off from what I selected is frustrating. I also will not be forced to pay more for shipping because the time frame can't be held on your end.
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