Order not shipping

GetHuman-amyhorne's customer service issue with Old Navy from September 2018

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The issue in GetHuman-amyhorne's own words
I ordered several items on **** and they were to be here in * to * business day. It is now **** and it still hasn't shipped. I talked to customer service today twice and they said nothing was out of stock. They didnt know why items hadn't been shipped yet. I ordered these items for family pictures that are on Saturday ****.
I have family pictures and no clothes
I want the package overnighted to me
Called customer service twice
I have an issue with Old Navy too
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Old Navy

Customer service issue
Reported by GetHuman-amyhorne
Sep 28th, 2018 - 3 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 4 customers so far
Similar issue to 240 others
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Timeline
GetHuman-amyhorne started working on this issue
Sep 28th 12:52am