When I ordered *TK*B*CY there was no place to enter my Super Cash code. I am very famil...

GetHuman1174935's customer service issue with Old Navy from September 2018

2 views
 | 
225 similar
 | 
0 following
Help with my Old Navy issue
First: share to improve GetHuman1174935's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1174935 to get a Old Navy rep on the line!
Always use the GetHuman Phone tocall Old Navy. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1174935 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1174935's own words
When I ordered *TK*B*CY there was no place to enter my Super Cash code. I am very familiar with the promo code entries and there was not a place to enter the “activation code and redemption code."**I could not call customer service—they were closed and the super cash was ending that night. *Instead I was not able to use Super cash and had to use my rewards, which I would have preferred to save for another purchase.**Please refund me or allow me to apply the $** SuperCash I was not able to use to this order or reimburse me for $**:
GetHuman1174935 did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman1174935 fixed the problem
We are waiting for GetHuman1174935 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Old Navy email you?
This email address isn't valid
Follow this issue
See how GetHuman1174935 fixes it.
This email address isn't valid

Old Navy

Customer service issue
Reported by GetHuman1174935
Sep 21st, 2018 - 6 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 2 customers so far
Similar issue to 225 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1174935 started working on this issue
Sep 21st, 2018 9:37am