Order * TKRHYHP*Store * **** ( Great Mall, Milpitas. CA)* Breana Sualua has very little...

GetHuman782851's customer service issue with Old Navy from June 2018

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The issue in GetHuman782851's own words
Order * TKRHYHP*Store * **** ( Great Mall, Milpitas. CA)* Breana Sualua has very little of knowledges for a store policy and also has a very poor on customer service.*I ordered a dress online and picked up in store but I can’t exchange for a smaller size because Breana Sualua does not know how to over write on the price of difference between in store and online and she also doesn’t to taking her time to call for Customer Service for help.*She has asked me to call *-***-OLD-NAVY to an exchange since my item was purchased online.
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Old Navy

Customer service issue
Reported by GetHuman782851
Jun 14th, 2018 - 9 mons ago
I have an issue with Old Navy too
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Seen by 3 customers so far
Similar issue to 74 others
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Timeline
GetHuman782851 started working on this issue
Jun 14th, 2018 3:19am