cant locate gift card via email

GetHuman605929's customer service issue with Old Navy from April 2018

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Help with my Old Navy issue
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Name, Order number, Billing address, and Email address on the account (if applicable)
GetHuman605929's next move: have a Old Navy rep call.
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The issue and preferred resolution, in GetHuman605929's own words:
cant locate gift card via email
I trust that Old Navy will make this right and come up with a resolution that is fair.
Help with my Old Navy issue
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Old Navy

gift card cannot be found
Customer service issue
Reported by GetHuman605929
Apr 17th, 2018 - 3 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 1 customer so far
Similar issue to 108 others
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Timeline
GetHuman605929 started working on this issue
Apr 17th 10:33pm