Please make this right with some coupons please.

GetHuman-cute_and's customer service issue with Old El Paso from December 2018

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The issue in GetHuman-cute_and's own words
Hello, **Usually I'm very happy about El Paso products, I have salsa and dinner kits and tortillas from you guys all the time! but this new box of Bold Cheddar flavored taco shells was just broken and dried out (like stale but not quite) There was no damage done to the box and I can't find the receipt but the code on the box was **Jan**** EH ****H*. I don't know why the best by date is jan****, it's really pale white on light blue color so I didn't look close enough to check it in the store. But then why was it on the shelves?**I budget my foodstamps very frugally, and would really appreciate any coupons you might offer the next time I go shopping. If not, just letting you know that something might have gotten mis shipped to the Giant in Lewistown, PA *****.**I don't have a printer or check my email often, but I'm sara Gatto at *** Maple Ave, APT **, Lewistown, PA *****
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Old El Paso

Old El Paso Bold Spicy Taco Shells
Customer service issue
Reported by GetHuman-cute_and
Dec 23rd, 2018 - 3 years ago
Fixed
Seen by 16 customers so far
Similar issue to 99 others
0 customers following this
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Timeline

GetHuman-cute_and started working on this issue
Dec 23rd, 2018 2:11am
GetHuman-cute_and indicated the issue is not fixed yet.
Dec 23rd, 2018 2:13am

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