We purchased a taco kit (the * stand up hard tacos and * soft shell boats). I bought th...
GetHuman830856's customer service issue with Old El Paso from June 2018
Help with my Old El Paso issue
The issue in GetHuman830856's own words
We purchased a taco kit (the * stand up hard tacos and * soft shell boats). I bought the taco kit this afternoon, brought it home and set it on my kitchen counter, and planned to cook the meal this evening for dinner. Upon opening the taco kit, there were ants crawling on the hard taco shells underneath the clear plastic wrapping. I hadn’t even opened it yet so I know they did not come from our house. Needless to say, we are very disappointed in the wasted money we spent on this item and further we had to go out and buy another taco kit - which was not an old El Paso brand. **We would like a refund for our troubles.
GetHuman830856 did not yet indicate what Old El Paso should do to make this right.
I have an issue with Old El Paso too
How GetHuman830856 fixed the problem
We are waiting for GetHuman830856 to fix the problem and share the solution with the rest of us customers.
Please help with my Old El Paso issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.