We purchased a taco kit (the * stand up hard tacos and * soft shell boats). I bought th...

GetHuman830856's customer service issue with Old El Paso from June 2018

Help with my Old El Paso issue
The issue in GetHuman830856's own words
We purchased a taco kit (the * stand up hard tacos and * soft shell boats). I bought the taco kit this afternoon, brought it home and set it on my kitchen counter, and planned to cook the meal this evening for dinner. Upon opening the taco kit, there were ants crawling on the hard taco shells underneath the clear plastic wrapping. I hadn’t even opened it yet so I know they did not come from our house. Needless to say, we are very disappointed in the wasted money we spent on this item and further we had to go out and buy another taco kit - which was not an old El Paso brand. **We would like a refund for our troubles.
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Old El Paso

Customer service issue
Reported by GetHuman830856
Jun 28th, 2018 - 10 mons ago
I have an issue with Old El Paso too
Fixed
Seen by 5 customers so far
Similar issue to 16 others
0 customers following this
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Timeline
GetHuman830856 started working on this issue
Jun 28th, 2018 9:28pm
GetHuman830856 indicated the issue is not fixed yet.
Jun 30th, 2018 10:55am