Hi**I am writing regarding your Old Elpaso Fajita Kit.**I have purchased these many tim...

GetHuman674756's customer service issue with Old El Paso from May 2018

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Hi**I am writing regarding your Old Elpaso Fajita Kit.**I have purchased these many times but the last * kits I have purchased have had the wrong seasoning mix enclosed.**I always purchase the Smoky BBQ kit.**The seasoning that was enclosed on the last * occasions was - "Seasoning mix Melange aux epices"and on the other side of the packet it says "Seasoning mix Sazonador".**The first time we didn't notice and used it. It was so hot and spicy the children couldn't eat it.**The second time we just didn't use it and went out to get the correct seasoning mix.**The third time was on the bank holiday just gone *th May where again I had to go out to get the correct seasoning mix and queue for ** minutes in the shop as it was so busy. **Three times in a row is a bit much and very unsatisfactory.**I would appreciate your comments on this and a refund for the last * kits bought. **Kind regards**Louise Langley
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Old El Paso

Customer service issue
Reported by GetHuman674756
May 11th, 2018 - 10 mons ago
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GetHuman674756 started working on this issue
May 11th, 2018 9:59am
GetHuman674756 shared this issue with others over email
May 11th, 2018 9:59am
GetHuman674756 confirmed the issue is fixed. Hooray!
May 11th, 2018 10:00am