I was matched with another user. We had had a lengthy conversation, and then she stopped showing in my list of matched people. Subsequently, I received an email notifying me that she had sent me a message, but I could not see her, or respond to her message through the app. on my phone. Later, I was able to respond using my desktop, but now, I cannot use that either. The same process happened later still with my tablet, and those are all of the methods I have to communicate with her.*I have contacted OKCupid about this, but have received no response. I pay for the service, and recently paid for six more months. *I have not been very satisfied with the service, but I will not pay for it, and will dispute what I was charged less than a week ago, if this is not corrected, and the person I am referring to is informed that I have been unable to contact her, due to an error with the service.
GetHuman6121256 did not yet indicate what OkCupid.com should do to make this right.