Dear Sir*Madam,**Since * days I have been trying to sign in my profile and although I u...
GetHuman-kalapost's Account Access issue with OkCupid.com from August 2020
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-kalapost's own words
Dear Sir*Madam,**Since * days I have been trying to sign in my profile and although I use my CORRECT email and password, then for extra safety, you site asked me to enter a verification code which instantly had sent to my mobile phone. I enter the verification code and responds "success".*However, after this successful step, instead of entering me to my account it asks again my email and password and again sends me an sms with verification code, and when I enter it responds "success" and again and again there is this loop without being possible to enter my account, while always asking my email*password after successful sms code entering.... *The whole procedure is taking place on my Windows ** desktop computer, but I have tried in Windows * computer with the same faulty results and being responsible to sign in in my account! I use chrome or firefox browsers.*Could you please inform me what is the problem and resolve it? I also tried your chat contact issue from here:*https:**help.okcupid.com*article****-someone-has-taken-over-my-account**but there is no response from your personel.***Thank you in advance,*Christos
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