Dear Okcupid customer support,**I am writing as to why my okcupid service was discontin...

GetHuman-artisan_'s Recover Disabled Account issue with OkCupid.com from May 2020

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Dear Okcupid customer support,**I am writing as to why my okcupid service was discontinued. I have never had any complaints by users and have been a fine customer for a few years.**Background: I was contacted by a lady back in the early part of the year. I told her that I would respond back at the soonest possible opportunity. I was in the process of selling my home with a number of other life factors going on. I was inspired by the lady's communication and did stop back to read and admire her profile from time to time, and in fact, did so only the day before she disappeared, much to my disappointment. One doesn't know why people vanish. She could have found someone. She could have been a scammer and removed by okcupid. At the time though, I assumed because she had seen me online (simply coming online to admire her profile and her profile alone) and perhaps offended closed our communication. In retrospect I don't know why.**In the meantime I contacted okcupid and the representative said that due to the privacy policy he could not contact her for me. I simply wanted to apologize for my delay and resume our connection. Since the rep could not send an **th hour communicae to her I decided to start another profile in her locale to reach out to her, which I did. This proved unhelpful. My second profile sat unused. **Then a few weeks ago okcupid sent a notice while trying to respond to another user I was in contact with that there was a second account that had the same phone number. I wrote Okcupid and mentioned that the second account had been set up for the aforementioned reasons. I was simply being honest about my motives. I would assume a scammer doesn't behave honestly.**I anyway went ahead and closed the second account and simply moved on from the effort to reach the lady. Then, my account closed, completely. I wrote Okcupid and did not even receive a response. So far I have completely blocked from the site.**I understand that I must have broken some sort of privacy issue with the site. For this I am sorry. I admittedly don't go through and read all of the agreement statements on the internet - maybe I should from now on. I know who I am. I know my motives. I act responsibly and respectfully to others, and to the women that I contact. Had I any belief that the woman who contacted me had rejected me out of a bad exchange I would have simply left things alone. It was only because I believed that a misunderstanding had occurred. I placed myself in her shoes. I've had others who having said that they would get back to me are seen online, and in the past, I have closed communications for this very reason. But I had been dealing with quite a lot in my life when I told her that I would get back to her. And, I was in the process of ending another relationship. I simply wanted to be fully available.**I know that that okcupid deals with scammers and all kinds of nefarious individuals. But I also think that it is important to not assume or draw an association simply based upon a bias, or even someone on your staff perhaps even feeling disgruntled against men in general.**I just want to be instated with my pledge that I will never attempt to reach an individual again who has chosen to disappear from my contact. I've personally found okcupid a really great site for meeting people. Bringing people together is important now, and especially in my life.**I ask if the okcupid staff would reconsider. I am a legitimate professional, a music educator and not a person of disrepute.**Thank you for emailing or calling back to discuss.**Sincerely,*Randall Ruback****-***-**** (my old Milwaukee telephone number. I moved from Milwaukee to Washington State in **** and for reason of previous friends and contacts chose to maintain my old number - just in case someone questions this).**My email: *****@***.com**Finally, my website:**www.randallruback.com

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Recover Disabled Account issue
Reported by GetHuman-artisan_
May 27th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 1061 others
0 customers following this

Timeline

GetHuman-artisan_ started working on this issue
May 27th, 2020 7:41pm