registering: can't continue after loading photos

GetHuman4366217's Problem With the App issue with OkCupid.com from February 2020

Help with my OkCupid.com issue
Top Tip from another customer
If you are having technical difficulties with your Instagram app please make sure the app is up to date. You can also try to restart your phone or computer. If all else fails, delete the app, then re-download it and sign in.
The issue in GetHuman4366217's own words
I was loading the photos and cannot continue ... I am registering on okcupid from Italy on a computer with windows **. I have used various browsers. I load the photos and then cannot continue. Each photo is on a black bacground.So if I go back (left arrow) it gives me the page to upload photos.
No way to continue after loading photos
I want to register
If I can't register I will not be a customer at all
I have tried many browsers
How GetHuman4366217 fixed the problem
For some reason no browser on my computer worked. But the browser on my android phone did. Now I can continue to use my computer for access. So this is a workaround, not a fix. Perhaps you should specify how to configure the computer browser.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common OkCupid.com customer problems.
How Do I Get Back a Suspended Okcupid Account?How Do I Get a Refund from Okcupid?How Do I Dispute a Charge from Okcupid?
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OkCupid.com

registering okcupid
Problem With the App issue
Reported by GetHuman4366217
Feb 16th, 2020 - 8 months ago
Fixed
GetHuman4366217 shared how to fix
Seen by 4 customers so far
Similar issue to 1147 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman4366217 started working on this issue
Feb 16th 5:28pm
GetHuman4366217 confirmed the issue is fixed. Hooray!
Feb 17th 11:28am

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