I received a message that my account was suspended tonight. This is a surprise to me be...

GetHuman-cbacci's customer service issue with OkCupid.com from June 2019

Help with my OkCupid.com issue
The issue in GetHuman-cbacci's own words
I received a message that my account was suspended tonight. This is a surprise to me because I have not violated policy. *The only thing that is suspicious to me is that I spoke to a man on the app that told me he was banned all the time for giving out his number to poeple. I have had other guys give me number and i have given mine. But never have I been banned for that. This guy told me he knew better than me and was telling me how the app banned him and it was rigged against men. It seemed a bit irrational. So after talking to this guy and exchanging numbers (I wish I hadnt done so) now I am suspended? I am wondering if he reported me as a retaliation. I am really upset by this. I have had the same account for * years. Never been hacked or reported. What do you think happened? can you help?

GetHuman-cbacci did not yet indicate what OkCupid.com should do to make this right.

How GetHuman-cbacci fixed the problem
Sent an email to *****@***.com
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OkCupid.com

Customer service issue
Reported by GetHuman-cbacci
Jun 13th, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 7098 others
0 customers following this
Items needed
Username
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Email address on the account

Timeline

GetHuman-cbacci started working on this issue
Jun 13th, 2019 4:40am
GetHuman-cbacci confirmed the issue is fixed. Hooray!
Jun 13th, 2019 4:21pm

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