I accidentally signed to pay for the A list with Face ID on the website. I realized it...

GetHuman2959575's customer service issue with OkCupid.com from May 2019

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The issue in GetHuman2959575's own words
I accidentally signed to pay for the A list with Face ID on the website. I realized it about ** minutes in & I was billed for $**. I canceled my subscription right away. Can I get a refund as I only had it for about ** minutes & canceled the subscription? I don’t see why I have to pay $** when I’m not using it period & only had it accidentally for about ** minutes. I have emailed * times already & have yet to get a response. Thank you for any assistance you can give to me!
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OkCupid.com

Customer service issue
Reported by GetHuman2959575
May 21st, 2019 - a mon ago
I have an issue with OkCupid.com too
Fixed
Seen by 3 customers so far
Similar issue to 6615 others
0 customers following this
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Timeline
GetHuman2959575 started working on this issue
May 21st 2:31pm
GetHuman2959575 confirmed the issue is fixed. Hooray!
May 24th 3:05pm