I think my account may have a soft ban on it--possibly going over the limit for daily l...

GetHuman-davidnte's customer service issue with OkCupid.com from May 2019

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The issue in GetHuman-davidnte's own words
I think my account may have a soft ban on it--possibly going over the limit for daily likes, and I found out that my account from a year or so ago that I thought I'd deleted is still there so I'm not sure if that got me flagged as a bot or something. Wondering if there's any way to *.) know if this is even the case, and *.) if so, what should I do? I hope there's a way to keep this account as I'd matched with someone I was looking forward to seeing
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OkCupid.com

Customer service issue
Reported by GetHuman-davidnte
May 9th, 2019 - 2 mons ago
I have an issue with OkCupid.com too
Not resolved
Seen by 3 customers so far
Similar issue to 6273 others
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Timeline
GetHuman-davidnte started working on this issue
May 9th 2:22am
GetHuman-davidnte indicated the issue is not fixed yet.
May 9th 7:37pm