I bought the *mo a list for *.** i was charged for it along with a *.**$ charge that i...

GetHuman2884161's Dispute a Charge issue with OkCupid.com from May 2019

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Help with my OkCupid.com issue
GetHuman2884161's next move: go to the OkCupid.com help center.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2884161 will want to follow the link below to head to their help center. We will check on GetHuman2884161 later to make sure it's all set or try to help escalate.
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2884161's own words
I bought the *mo a list for *.** i was charged for it along with a *.**$ charge that i have no idea what for? Now the * month i paid for i cant get any of the features! Still nothing has been done about it and i havent gotten emailed about it either! Were going on day * now. I would really like to resolve this and try it out if its not fixed by Thurs morning im gonna get a refund. An the *.** payment whats that about? If its something i can use then no problem if not then i want that money back! Please get back to me ASAP *****@***.com my phone *** *** ****
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Dispute a Charge issue
Reported by GetHuman2884161
May 8th, 2019 - 2 mons ago
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Seen by 5 customers so far
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GetHuman2884161 started working on this issue
May 8th 3:57am
GetHuman2884161 indicated the issue is not fixed yet.
May 8th 9:54am