Dear OKC Support Team,**My account was banned and can absolutely not think of a reason...
GetHuman-hfleck's customer service issue with OkCupid.com from March 2019
Help with my OkCupid.com issue
First: share to improve GetHuman-hfleck's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hfleck's next move: go to the OkCupid.com help center.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hfleck will want to follow the link below to head to their help center. We will check on GetHuman-hfleck later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hfleck may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-hfleck's own words
Dear OKC Support Team,**My account was banned and can absolutely not think of a reason why. I have read the Community Guidelines and all rules and haven't even come close to violating any of them. *Yesterday I DID have an odd interaction with a man (named Dan, i think). I commented on his profile, trying to be funny (He had put "Architecture" under the point of "Things I could never live without" and I said something along the lines of "haha do tell me how important architecture affects your life". *In turn he got incredibly angry at me and told me if all i have to say is negativity i shouldn't write people at all. I apologised for hurting his feelings (humor can translate badly via text and i understand!) but he held onto his feeling and then the conversation ended, after about *-* messages total.*I don't know wether the ban has something to do with that but it is the ONLY thing that comes to mind. If this man truly felt offended by my extremely harmless joking that's fine, but I cannot fathom it being ban-worthy.**I feel like my account was banned frivolously and with zero reason. I do support a strong banning policy in case of actual rule breaking but this is absolute madness.**I hope anyone reads this,*best wishes,*Hanna
GetHuman-hfleck did not yet indicate what OkCupid.com should do to make this right.
I have an issue with OkCupid.com too
How GetHuman-hfleck fixed the problem
We are waiting for GetHuman-hfleck to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.