I received a notice that someone 'Gayle' responded to my message asking for more info a...

GetHuman-donaghyb's customer service issue with OkCupid.com from March 2019

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The issue in GetHuman-donaghyb's own words
I received a notice that someone 'Gayle' responded to my message asking for more info about me and liked me. When I tried to respond **min later it was marked that her account was private and that I could not send her a response. Is this an OkCupid bug considering I am responding to her message? Secondly, when I issue a 'like' and send a message it does not show up in my queue so it is difficult to know who I reached out to. The last comment would be that if you accidentally swipe past you have no way of going back again. This can be quite heartbreaking if you find someone who matches you closely. **Thank you for your time and consideration of these concerns.
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Customer service issue
Reported by GetHuman-donaghyb
Mar 26th, 2019 - 23d ago
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Seen by 4 customers so far
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GetHuman-donaghyb started working on this issue
Mar 26th 4:47pm
GetHuman-donaghyb indicated the issue is not fixed yet.
Mar 29th 5:25pm