Hi! I joined okcupid last night and left * emails and know one has responded. I thought...

GetHuman2326876's customer service issue with OkCupid.com from February 2019

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The issue in GetHuman2326876's own words
Hi! I joined okcupid last night and left * emails and know one has responded. I thought when you signed up that it charges you monthly not the whole * months at once. So I'm trying to figure out a way to cancel my subscription but it's not letting me. It charged me $*** when I thought it was only going to charge me $**.**. Can you please please help me cancel the subscription I cannot afford this right now. *It asked to cancel subscription and I confirmed it, but then it says that you still need to cancel from the play store to get a refund. I've tried that but now my email and password do not work. And it's just not letting me. I paid through my pay pal with Visa card ending in ****. Please help me cancel this!!! PLEASE HELP!!!!!!! *Thank you!!!
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OkCupid.com

Customer service issue
Reported by GetHuman2326876
Feb 28th, 2019 - 3 mons ago
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Timeline
GetHuman2326876 started working on this issue
Feb 28th 4:24pm