When I first set up okcupid initially, my messages were not going through and people we...

GetHuman2227335's customer service issue with OkCupid.com from February 2019

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The issue in GetHuman2227335's own words
When I first set up okcupid initially, my messages were not going through and people were not seeing my profile. I just came back to okcupid almost two nights ago now, and I’m not receiving any messages or anything. I don’t know if I’m having the same problem I had before. I’ve sent messages to a handful of men, and have yet to receive anything from anybody since I’ve been back on. Did my messages not go through? I know when I originally signed up, my account was initially suspended. Is that what is happening now? When that happened before, my messages were not received by those I sent them to.
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Customer service issue
Reported by GetHuman2227335
Feb 17th, 2019 - 8 mons ago
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GetHuman2227335 started working on this issue
Feb 17th 3:49pm
GetHuman2227335 indicated the issue is not fixed yet.
Feb 17th 4:05pm