When I first set up okcupid initially, my messages were not going through and people we...

GetHuman2227335's customer service issue with OkCupid.com from February 2019

4 views
 | 
3663 similar
 | 
0 following
Help with my OkCupid.com issue
GetHuman2227335's next move: try the OkCupid.com help center.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2227335 will want to follow the link below to head to their help center. We will check on GetHuman2227335 later to make sure it's all set or try to help escalate.
The issue in GetHuman2227335's own words
When I first set up okcupid initially, my messages were not going through and people were not seeing my profile. I just came back to okcupid almost two nights ago now, and I’m not receiving any messages or anything. I don’t know if I’m having the same problem I had before. I’ve sent messages to a handful of men, and have yet to receive anything from anybody since I’ve been back on. Did my messages not go through? I know when I originally signed up, my account was initially suspended. Is that what is happening now? When that happened before, my messages were not received by those I sent them to.
GetHuman2227335 did not yet indicate what OkCupid.com should do to make this right.
I have an issue with OkCupid.com too
How GetHuman2227335 fixed the problem
We are waiting for GetHuman2227335 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OkCupid.com's attention and get better help faster. Tap below to get started.
Having OkCupid.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2227335 fixes it.
This email address isn't valid

OkCupid.com

Customer service issue
Reported by GetHuman2227335
Feb 17th, 2019 - 8 mons ago
I have an issue with OkCupid.com too
Fixed
Seen by 4 customers so far
Similar issue to 3663 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman2227335 started working on this issue
Feb 17th 3:49pm
GetHuman2227335 indicated the issue is not fixed yet.
Feb 17th 4:05pm