Ripped off n no one will reply

GetHuman-twelve's customer service issue with OkCupid.com from November 2018

4 views | 1895 similar | 0 following
Help with my OkCupid.com issue
GetHuman-twelve's next move: find and follow the right step-by-step guide.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-twelve will need to dig through the advice provided by OkCupid.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-twelve can let us know if they help or not.
The issue in GetHuman-twelve's own words
Get a refund for being charged a full amount n tried to cancel but couldn't...And you say I*ve been the one who hasn't given name, email or phone..YES I have. ... I was supposed to of been charged * months with **% off. Didn't get that was charged $*** instead of $**.**...I immediately tried to cal to no avail, Have emailed numerous times. You say u don't hve my email or name, a Lie, sent you my email, phone number n name, AGAIN N AGAIN. I want a refund ASAP..Or bank will take care of it. You ripped me off n when I found out u charged me the full amount, hit the wrong button by accident. Meant to hit cancel, but couldn't..Vikki Menefee, *****@***.com, ***-***-**** phone number..All has been given to you now
Okcupid rips people off n do nothing!!!!!!! can't call, can't email, can't contact them at all..
A refund
a couple hrs n tried to cancel n get a full refund...
All I can
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OkCupid.com

ok cupid
Customer service issue
Reported by GetHuman-twelve
Nov 8th, 2018 - 4 years ago
Fixed
Seen by 4 customers so far
Similar issue to 1895 others
0 customers following this
Items needed
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Timeline

GetHuman-twelve started working on this issue
Nov 8th, 2018 5:45pm
GetHuman-twelve indicated the issue is not fixed yet.
Nov 8th, 2018 11:37pm

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