Hey guys! I’ve just woken up to find my account has been banned for a breach in TOS. I...

GetHuman1368579's customer service issue with OkCupid.com from October 2018

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Hey guys! I’ve just woken up to find my account has been banned for a breach in TOS. I am a *** worker and I had thought that OkCupid were inclusive to all minority communities. I was not soliciting on the platform nor even mentioned anything to do with myself being a *** worker. Please feel free to check through my messages if you need further assurance that this is the case. The only thing I can think of is maybe it being attached to my Instagram profile? I am more than happy to have this disconnected if that is the issue. OkCupid is genuinely the only platform left for me in terms of dating with the odds against me as a worker already due to stigma placed on the industry. **I worked really hard on my profile and I have had it for a number of years so I don’t understand why now it’s been banned. At the very least, can I know what I’ve done wrong so when I make a new account I can ensure it doesn’t happen again.

GetHuman1368579 did not yet indicate what OkCupid.com should do to make this right.

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Okcupid.com has double billed me for signing up. I paid through Pay Pal...I never even knew I was on okcupid.com. *Did I get on it because I signed up on m...I replied to a message sent to me and that person sent a second message back. Th...I didn't realise my card would be charge six month at one time How can I come up as a new discovery again to someone I've already had a conversa...I signed off my account and a few minutes later I tried logging back in but it wo...Can you please open my account back it’s *****@***.com and it randomly says it go...

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OkCupid.com

Customer service issue

Reported by GetHuman1368579

Oct 18th, 2018 - a mon ago

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GetHuman1368579 started working on this issue

Oct 18th 11:05am

GetHuman1368579 confirmed the issue is fixed. Hooray!

Oct 18th 11:05am