Hi, I messaged okc so many times that I accidentally pressed the paid membership on my...

GetHuman-ggautamr's customer service issue with OkCupid.com from October 2018

1 view
 | 
1343 similar
 | 
0 following
Help with my OkCupid.com issue
First: share to improve GetHuman-ggautamr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ggautamr's next move: go to the OkCupid.com help center.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ggautamr will want to follow the link below to head to their help center. We will check on GetHuman-ggautamr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ggautamr may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-ggautamr's own words
Hi, I messaged okc so many times that I accidentally pressed the paid membership on my iPhone. I immediately notified them to cancel my membership and refund the money. Since there is no phone number I found to talk to them, so I messaged them in feedback column. Unfortunately, i did not hear anything from them. Now they charged me and I'm not using the services.
GetHuman-ggautamr did not yet indicate what OkCupid.com should do to make this right.
I have an issue with OkCupid.com too
How GetHuman-ggautamr fixed the problem
We are waiting for GetHuman-ggautamr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OkCupid.com's attention and get better help faster. Tap below to get started.
Having OkCupid.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would OkCupid.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-ggautamr fixes it.
This email address isn't valid

OkCupid.com

Customer service issue
Reported by GetHuman-ggautamr
Oct 12th, 2018 - 5d ago
I have an issue with OkCupid.com too
Not resolved
Seen by 1 customer so far
Similar issue to 1343 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ggautamr started working on this issue
Oct 12th 5:11pm