My email address is *****@***.com I had a profile on your site and voluntarily chose yo...

GetHuman994112's customer service issue with OkCupid.com from August 2018

Help with my OkCupid.com issue
The issue in GetHuman994112's own words
Find someone to have a relationship with ... My email address is *****@***.com I had a profile on your site and voluntarily chose your **.** per month account. You have other, cheaper packages but I wanted to try your site for one month, but upon checking my debit card I was charged for another month without consent. I'm extremely dissatisfied and would very much like a refund on the card used for the account. I'll be contacting my financial services for further assistance in this matter and will be deleting my account.
Is that people looking for something so personal isn't about money and that not everyone can afford to have their money taken without consent. If they offer a one month period for such a price shouldn't they ask if one would want to continue?
I want a refund for the fee taken from my financial account
Not very long, but I had hopes of making a connection. I chose this site because it's advertised as free but in order to communicate with another member it costs a fee to which I agreed to do but on my terms
I have an issue with OkCupid.com too
How GetHuman994112 fixed the problem
Persistence
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OkCupid.com

Okcupid
Customer service issue
Reported by GetHuman994112
Aug 15th, 2018 - 2 mons ago
I have an issue with OkCupid.com too
Fixed
Seen by 6 customers so far
Similar issue to 587 others
0 customers following this
Items needed
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Timeline
GetHuman994112 started working on this issue
Aug 15th 11:30am
GetHuman994112 indicated the issue is not fixed yet.
Aug 15th 12:37pm
GetHuman994112 indicated the issue is not fixed yet.
Aug 15th 12:46pm
GetHuman994112 confirmed the issue is fixed. Hooray!
Aug 16th 6:00pm