I have cancelled my subscription and you people are still billing me ..why

GetHuman-trudyand's customer service issue with OkCupid.com from June 2018

Help with my OkCupid.com issue
The problem I ran into: I have cancelled my subscription and you people are still billing me ..why
I trust that OkCupid.com will make this right and come up with a resolution that is fair.
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OkCupid.com

Customer service issue
Reported by GetHuman-trudyand
Jun 25th, 2018 - 2 mons ago
I have an issue with OkCupid.com too
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Seen by 5 customers so far
Similar issue to 310 others
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Timeline
GetHuman-trudyand started working on this issue
Jun 25th 1:52pm
GetHuman-trudyand indicated the issue is not fixed yet.
Jun 26th 3:21pm