I have cancelled my subscription and you people are still billing me ..why

GetHuman-trudyand's customer service issue with OkCupid.com from June 2018

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The issue in GetHuman-trudyand's own words
The problem: I have cancelled my subscription and you people are still billing me ..why
GetHuman-trudyand did not yet indicate what OkCupid.com should do to make this right.
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OkCupid.com

Customer service issue
Reported by GetHuman-trudyand
Jun 25th, 2018 - 6 mons ago
I have an issue with OkCupid.com too
Fixed
Seen by 7 customers so far
Similar issue to 310 others
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Timeline
GetHuman-trudyand started working on this issue
Jun 25th 1:52pm
GetHuman-trudyand indicated the issue is not fixed yet.
Jun 26th 3:21pm