I was swiping right and immediately made a match with someone who had previously swiped...

GetHuman-rdprops's customer service issue with OkCupid.com from June 2018

3 views
 | 
243 similar
 | 
0 following
Help with my OkCupid.com issue
First: share to improve GetHuman-rdprops's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rdprops's next move: go to the OkCupid.com help center.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rdprops will want to follow the link below to head to their help center. We will check on GetHuman-rdprops later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rdprops may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-rdprops's own words
I was swiping right and immediately made a match with someone who had previously swiped right on my profile.**As soon as the match occurred I was prompted write a message. I selected the option write "later" as I was at work and didn't have the time to respond.**Less than an hour later I returned to OcCupid to write a message to my new match and it was no longer visible.**I am very disappointed and concerned that a glitch may have caused me to lose a match.**I just started using your service two weeks ago and I'd like to resolve this issue moving forward.**Thank you,**Raphael
GetHuman-rdprops did not yet indicate what OkCupid.com should do to make this right.
I have an issue with OkCupid.com too
How GetHuman-rdprops fixed the problem
We are waiting for GetHuman-rdprops to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OkCupid.com's attention and get better help faster. Tap below to get started.
Having OkCupid.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would OkCupid.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-rdprops fixes it.
This email address isn't valid

OkCupid.com

Customer service issue
Reported by GetHuman-rdprops
Jun 13th, 2018 - 9 mons ago
I have an issue with OkCupid.com too
Not resolved
Seen by 3 customers so far
Similar issue to 243 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rdprops started working on this issue
Jun 13th, 2018 10:38pm