I was swiping right and immediately made a match with someone who had previously swiped...

GetHuman-rdprops's customer service issue with OkCupid.com from June 2018

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The issue in GetHuman-rdprops's own words
I was swiping right and immediately made a match with someone who had previously swiped right on my profile.**As soon as the match occurred I was prompted write a message. I selected the option write "later" as I was at work and didn't have the time to respond.**Less than an hour later I returned to OcCupid to write a message to my new match and it was no longer visible.**I am very disappointed and concerned that a glitch may have caused me to lose a match.**I just started using your service two weeks ago and I'd like to resolve this issue moving forward.**Thank you,**Raphael
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Customer service issue
Reported by GetHuman-rdprops
Jun 13th, 2018 - 9 mons ago
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GetHuman-rdprops started working on this issue
Jun 13th, 2018 10:38pm