Hello*Please! Please! Can someone sort out my problem or at least tell me how to close...

GetHuman-kbelafon's customer service issue with OkCupid.com from June 2018

17 views | 287 similar | 0 following
Help with my OkCupid.com issue
First: share to improve GetHuman-kbelafon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kbelafon's next move: find and follow the right step-by-step guide.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kbelafon will need to dig through the advice provided by OkCupid.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kbelafon can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if OkCupid.com has better answers for you: OkCupid.com Help Center
Before contacting them, items GetHuman-kbelafon may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-kbelafon's own words
Hello*Please! Please! Can someone sort out my problem or at least tell me how to close my account and get a refund?**I just keep getting the same automated message. I don't think that it is right that people who are paying for their membership, should have their password changed without them being notified first, or asked to email in. I think it is even worse that I am paying for an account I cannot use. My Incognito membership ends on the designated date - no earlier or later - regardless of what payment issues I may have, so I would please like to have access to my account today.**I was supposed to arrange a meeting today, but now, because no one is personally looking at my case, that's gone to pot.**Problem:*I am getting your emails from "*****@***.com"**However, I still cannot set up a new password. If it makes it easier - I am happy for someone in your team to set one up for me, and then send it to me, so that I can log on and change it to my preferred password.

GetHuman-kbelafon did not yet indicate what OkCupid.com should do to make this right.

How GetHuman-kbelafon fixed the problem

We are waiting for GetHuman-kbelafon to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OkCupid.com's attention and get better help faster. Tap below to get started.
Having OkCupid.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kbelafon fixes it.
This email address isn't valid

OkCupid.com

Customer service issue
Reported by GetHuman-kbelafon
Jun 7th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 287 others
0 customers following this

Timeline

GetHuman-kbelafon started working on this issue
Jun 7th, 2018 2:58pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians