I signed up for your service at okcupid.com and actually paid for it. At some point I w...

GetHuman-ryannic's customer service issue with OkCupid.com from May 2018

33 views
 | 
273 similar
 | 
2 following
Help with my OkCupid.com issue
First: share to improve GetHuman-ryannic's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ryannic's next move: go to the OkCupid.com help center.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ryannic will want to follow the link below to head to their help center. We will check on GetHuman-ryannic later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ryannic may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-ryannic's own words
I signed up for your service at okcupid.com and actually paid for it. At some point I wasn't able to access my account and the forgot your password link just says an email has been sent and to check your spam folder. Well I must have done this over ** times now and I've never gotten an email and nothing ever shows up in my spam folder. I want to be able to access my account and I want some compensation for not being able to do so for the last two weeks. A partial refund or extend my services. So far the support has been terrible. I ask for help and never get a response. I can't remember what my user name is now so please send my username along with a password reset link to my email. I think my user name is Scabandari or Scabandari* just so you know I'm not scamming you.
GetHuman-ryannic did not yet indicate what OkCupid.com should do to make this right.
I have an issue with OkCupid.com too
How GetHuman-ryannic fixed the problem
We are waiting for GetHuman-ryannic to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OkCupid.com's attention and get better help faster. Tap below to get started.
Having OkCupid.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would OkCupid.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-ryannic fixes it.
This email address isn't valid

OkCupid.com

Customer service issue
Reported by GetHuman-ryannic
May 11th, 2018 - 10 mons ago
I have an issue with OkCupid.com too
Not resolved
Seen by 33 customers so far
Similar issue to 273 others
2 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ryannic started working on this issue
May 11th, 2018 6:05pm