I cancelled my subscription but you still charged my credit card*Put my money ASAP

GetHuman-luxride's overcharge issue with OkCupid.com from April 2018

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The issue in GetHuman-luxride's own words
The problem: I cancelled my subscription but you still charged my credit card*Put my money ASAP
GetHuman-luxride did not yet indicate what OkCupid.com should do to make this right.
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OkCupid.com

overcharge issue
Reported by GetHuman-luxride
Apr 30th, 2018 - 7 mons ago
I have an issue with OkCupid.com too
Not resolved
Seen by 7 customers so far
Similar issue to 2285 others
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Timeline
GetHuman-luxride started working on this issue
Apr 30th 3:51am