When I went to file my weekly claim, the site told me that I had logged in incorrectly...

GetHuman4550289's customer service issue with Ohio Office of Unemployment Compensation from March 2020

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The issue in GetHuman4550289's own words
When I went to file my weekly claim, the site told me that I had logged in incorrectly * times & locked me out of my account. I had NOT logged in incorrectly as info is saved on my computer & no logins between the last time I was in my account & time that site claimed I incorrectly logged in. * When I go to reset my pin, it says it can't & I have to call. When I call, either I get through the menu, only leading to an eventual hang up, or it just rings about ** times and hangs up, or it routes me to a prompt to speak to an interpreter and, you guessed it, hangs up. *I want my weekly claim to be filed & I want same to be confirmed to me that such is done & that I will be paid on time. I want the site to be fixed so I can do things online AND I want people to be available to talk to.

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Ohio Office of Unemployment Compensation

Customer service issue
Reported by GetHuman4550289
Mar 30th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 820 others
0 customers following this

Timeline

GetHuman4550289 started working on this issue
Mar 30th 12:36pm
GetHuman4550289 shared this issue with others over email
Mar 30th 12:37pm
GetHuman4550289 indicated the issue is not fixed yet.
Apr 1st 6:17pm

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