My bank account was hacked into by some one .I banked with Green Dot Bank .I contacted...

GetHuman-sharowes's customer service issue with Office of The Attorney General - Texas from November 2020

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The issue in GetHuman-sharowes's own words
My bank account was hacked into by some one .I banked with Green Dot Bank .I contacted them to report unauthorized activity, I was told that they would investigate my claims and would get back with me with in*to** business days. I then informed them that I would be charged late fees in which the customer representative stated she was sorry .I can't explain how stressful this is to me as I am a cancer survivor with a host of other health issues,and to top off everything else I am on a fixed income SSDI I DON'T KNOW WHAT TO DO I would really appreciate some one looking into this matter . Sincerely. Sharon West

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Office of The Attorney General - Texas

Customer service issue
Reported by GetHuman-sharowes
Nov 2nd, 2020 - 9 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 19 others
0 customers following this

Timeline

GetHuman-sharowes started working on this issue
Nov 2nd, 2020 5:30pm