I purchased a cherry wood desk and two chairs. When I got the desk home and opened it...

GetHuman-artfrazi's customer service issue with Office Depot Corporate Office from November 2020

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The issue in GetHuman-artfrazi's own words
I purchased a cherry wood desk and two chairs. When I got the desk home and opened it. it was the wrong color. I called the store where I purchased the desk and asked to have the desk picked up, because of it's large size. They stated that they could not. I explained that this was not my mistake, but instead ther's they still stated that could not. Now I'm stuck with a desk that has been removed from it's box that is the wrong color. I spoke to someone in customer support who took approximately ** minutes to tell me the same thing. I called the corporate office and only got an A.I voice and still no on help. I feel like I got robbed and no on wants to help me because I made the mistake of plcking the item up. I was at the lees summit mo. store for over * hours told the salesman I wanted cheerry wood, but what I got instead is some kind of criimson which in no way matches what I have in my home office. I am a ** year old man with health issues, and the desk weighs well over a hundred and fifty pounds and they are asking my to bring the desk back without help to load it. I would appreciate some help in this regard. No one else seemed to want to.

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Office Depot Corporate Office

Customer service issue
Reported by GetHuman-artfrazi
Nov 16th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 68 others
0 customers following this

Timeline

GetHuman-artfrazi started working on this issue
Nov 16th, 2020 7:19pm