Order ********** on *** was not received. After several calls that it was on the way...

GetHuman-mjlehman's Items not received issue with Office Depot Corporate Office from March 2020

Help me with my issue
First: share to improve GetHuman-mjlehman's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mjlehman may need:
Customer name, Email address, Phone number, Billing/shipping address, and Order number
The issue in GetHuman-mjlehman's own words
Order ********** on *** was not received. After several calls that it was on the way, I found it was cancelled but I was never contacted. On ****, they gave me the order problem information on a phone call. They cancelled the *** order and said a refund was being issued on that day. I have not seen anything about the refund on PayPal or at the bank. They were sending a new file cabinet, order * *********. I was told it was to be delivered on ****. It was NOT delivered and they can not give me specifics on delivery. I want one refund that was promised and either a file cabinet that I ordered and payed or a prompt refund for this second order. I have found another file cabinet that is available from a reliable source if you can not help me.

GetHuman-mjlehman did not yet indicate what Office Depot Corporate Office should do to make this right.

How GetHuman-mjlehman fixed the problem

We are waiting for GetHuman-mjlehman to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Office Depot Corporate Office's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Office Depot Corporate Office

Items not received issue
Reported by GetHuman-mjlehman
Mar 25th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 53 others
0 customers following this

Timeline

GetHuman-mjlehman started working on this issue
Mar 25th, 2020 4:38pm
GetHuman-mjlehman indicated the issue is not fixed yet.
Mar 25th, 2020 9:04pm
GetHuman-mjlehman indicated the issue is not fixed yet.
Mar 25th, 2020 9:09pm