The purpose of this message is to inform Office Depot that Store **** has an on-going p...

GetHuman3776827's customer service issue with Office Depot Corporate Office from October 2019

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The issue in GetHuman3776827's own words
The purpose of this message is to inform Office Depot that Store **** has an on-going problem.**Store **** is disorganized. Out of stock, or the item(s) are here, but staff can't locate it.**Today I am writing to inform your company about yet another problem. I regularly need to get flyers printed. My projects are fairly simple. I have camera ready copy, MS Word format, on a standard memory stick.**The last * times I went to Office Depot ****, * out of * trips, I could not get the work done.**On two occasions I left the store, ** and ** minutes, after being ignored by the staff.**The problem? Inadequate staffing. Staff socializing. Staff texting and visiting on their cell phones during working . **In addition to inability to get printing done in a professional and timely manner, Office Depot **** is chronically out of stock.**When I ask to speak with the store manager, I am told the manager is unavailable. I leave a message, including my cell phone number. I never receive a call back.**Today, I again asked to speak with the store manager. I was told that the General manager is "...on vacation".**Dealing with this problem at the local level is a lost cause.**I am requesting a conversation with the individual assigned to oversee the General Manager of Office Depot ****. My cell phone is ***-***-****.**Thank you! Theresa E. Parreco* cell phone ***-***-****

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Office Depot Corporate Office

Customer service issue
Reported by GetHuman3776827
Oct 16th, 2019 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 204 others
0 customers following this


GetHuman3776827 started working on this issue
Oct 16th, 2019 5:22pm
GetHuman3776827 indicated the issue is not fixed yet.
Oct 17th, 2019 9:51am
GetHuman3776827 indicated the issue is not fixed yet.
Oct 18th, 2019 2:04am