Were a small growing business on Home Advisor Know as Mrs Impeccable Cleaning. on...

GetHuman2465907's customer service issue with Office Depot Corporate Office from March 2019

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Were a small growing business on Home Advisor Know as Mrs Impeccable Cleaning. on ********** I visited the office depot located at **** Beltline rd suite* *** to buy ink cartridges for payroll. i bought Epson *** ink cartridges, and went home to print payroll but had problems with the cartridges which showed to lack ink. I returned to the store, and spoke to assistance manager Chris Wommack. i told him the product was defective, and he informed me that the cartridges were empty, and couldn't take them back. i explained that i had bought them about * hrs prior and they did not work. he informed me he wasn't taking them back and if i had a complaint call *-***-go-depot. terrible customer courtesy. i called the number a young lady called the store, and was told i returned empty cartridges. the young lady told me since it was a in store purchase i could return the product. i made a second attempt to return the product, and the manager refused to exchange them. i informed him that i did not appreciate being treated like a theft. your company sold us a defective product and did no want to to resolve the issue. we will be taking our business elsewhere due to the lack of the inability to conduct decent business practices.
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Office Depot Corporate Office

Customer service issue
Reported by GetHuman2465907
Mar 13th, 2019 - 5 mons ago
I have an issue with Office Depot Corporate Office too
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Seen by 1 customer so far
Similar issue to 119 others
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Timeline
GetHuman2465907 started working on this issue
Mar 13th 12:04am