Need Email fixed! & Shipping Question! Ugh!!

GetHuman-bogueapr's customer service issue with OfferUp from November 2020

Help with my OfferUp issue
The issue in GetHuman-bogueapr's own words
You have an incomplete email for my Acct. I tried to fix in app. But shows email attached to other Acct. What shows in my Acct currently is *****@***.com, what it should say is *****@***.com.*Also, Annaletta & Adrianna Acct. Purchased * pairs of sunglasses from me. Transaction ID ********* and *********. Since both labels have the same address I mailed both sunglasses in one box. Now the system is saying that I haven’t shipped the second pair. Do I need to mail that label alone so that the shipping goes through or can you fix this on your end? *Thank you*April Bogue******@***.com*Or ***-***-****

GetHuman-bogueapr did not yet indicate what OfferUp should do to make this right.

How GetHuman-bogueapr fixed the problem
I fixed the one issue reading info on your sight, btw very helpful! *n the fixing my email address, I gave up. I’ve been using Offer Up for * Yrs w wrong email!
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Customer service issue
Reported by GetHuman-bogueapr
Nov 16th, 2020 - 2 years ago
Fixed
GetHuman-bogueapr shared how to fix
Seen by 22 customers so far
Similar issue to 4134 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-bogueapr started working on this issue
Nov 16th, 2020 8:52am
GetHuman-bogueapr confirmed the issue is fixed. Hooray!
Nov 17th, 2020 9:15am