* step verification

GetHuman5313429's customer service issue with OfferUp from September 2020

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The issue in GetHuman5313429's own words
Log into my old account on a new phone ... I've had an OfferUp account for a few years with a very high sale rating, then changed phones. When I changed phones OfferUp woulud not recognize my original account and forcing me to start all over again. OfferUp is sending verification codes to a phone number I no longer have access to. How can I connect my original account on my new phone? How can I get the * step verification code sent to a current phone number?
I do not have access to the phone number I originally set up the account on and now Offer Up is sending the * step verification code to a number I no longer have. I need to update my number so I can get the code.
I want to update * step verification phone number to a current number so I can get the code to log in. It's been * months and I can't get in.
I've been using Offer Up for *-*, since the app came out
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What Is Offerup?Is Offerup Currently Down?Is Offerup Free or Do They Charge a Fee?How Do I Create an Offerup Account?How Do I Delete an Offerup Account?
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Offer Up
Customer service issue
Reported by GetHuman5313429
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 3737 others
0 customers following this
Items needed
Email address on the account


GetHuman5313429 started working on this issue
Sep 29th, 2020 5:56pm
GetHuman5313429 indicated the issue is not fixed yet.
Sep 29th, 2020 11:11pm

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