Item never shipped. Want Full refund back on my card.

GetHuman5306785's Refund an Order issue with OfferUp from September 2020

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The issue in GetHuman5306785's own words
I want full refund ... I purchased coach bear keychain from a seller. I was very clear of my intention on purchasing the item from her that includes the shipping. she acknowledged it after cancelling the previous offer for pick up. Then shortly after that, she claimed that she does not knowing how to ship the item to me. Tracking number provided by offerup shows same status “item not received, still waiting for item”. Disappointed on her behavior and she wasted so much of my time. I expected a full refund back on my card. Would not do business with this person ever again.
Shouldn’t taken the offer if she doesn’t know how offerup works or unhappy with the price.
I want full refund
I had been a consumer for a while and never had any issue until now. I have always paid in full and communicated respectfully.
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OfferUp

Coach bear keychain
Refund an Order issue
Reported by GetHuman5306785
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 3730 others
0 customers following this
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Timeline

GetHuman5306785 started working on this issue
Sep 28th, 2020 2:43am
GetHuman5306785 indicated the issue is not fixed yet.
Sep 28th, 2020 7:07am
GetHuman5306785 indicated the issue is not fixed yet.
Sep 28th, 2020 7:10am