I no longer have the cel phone that was used as the two step authentication, so now whe...

GetHuman5313429's Can't Login issue with OfferUp from September 2020

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The issue in GetHuman5313429's own words
I no longer have the cel phone that was used as the two step authentication, so now when I try to log into my offerup account it is trying to send a verification code to a phone number that I no longer have. I have tried resetting my password in my email account *****@***.com, but it just keeps trying to send this verification code that I can't get any longer. Please help, as I haven't been able to log in for a really long time and I had built up like **-** perfect * star ratings, so I really don't want to have to just setup another account and start from scratch. Can you send me some kind of link to my email address to fully reset my account without needing to send the verification code or just set it up, so it sends the code to my current phone number ***-***-**** Thanks for your assistance. -Torey

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Can't Login issue
Reported by GetHuman5313429
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 3751 others
0 customers following this
Items needed
Email address on the account


GetHuman5313429 started working on this issue
Sep 29th, 2020 11:24pm