Transaction ID: ********Reason for claim: Item not as described*Description: The mask i...

GetHuman4995240's Refund an Order issue with OfferUp from June 2020

Help with my OfferUp issue
First: share to improve GetHuman4995240's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4995240 may need:
Username, Password, and Email address on the account
The issue in GetHuman4995240's own words
Transaction ID: ********Reason for claim: Item not as described*Description: The mask isn't the grade required for use*Date: Contacted the seller at time of pick up.*Seller said they would look into refund process.*I acted as soon as I was informed.*Not sure if the refund transaction went through*to OfferUp as there was not E-notice.*Refund amount: $**.***Paid with Visa ... *****Note: If not resolved with full refund I will contact*proper authorities.*Thank you.

GetHuman4995240 did not yet indicate what OfferUp should do to make this right.

How GetHuman4995240 fixed the problem

We are waiting for GetHuman4995240 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common OfferUp customer problems.
How Do I Report a User on Offerup?What Do I Do If My Offerup App Is Not Working?How Do I Get a Refund on Offerup?How Do I Recover My Offerup Account?How Do I Get My Money from Offerup?
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

OfferUp

Refund an Order issue
Reported by GetHuman4995240
Jun 25th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4010 others
0 customers following this

Timeline

GetHuman4995240 started working on this issue
Jun 25th, 2020 6:14pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians