Hello, all I wanted to do was contact you to stop sending me notifications on items th...

GetHuman3785261's customer service issue with OfferUp from October 2019

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The issue in GetHuman3785261's own words
Hello, all I wanted to do was contact you to stop sending me notifications on items that your algorithm thinks is something I’m interested in just because I’m selling that brand item. It is very annoying. And on top of that, do you realize there is no way to contact you on you app. It says “ customer service is waiting for you. Then you scroll down and it has “read more” under the cust service area. That takes you to all the topics. But NOWHERE does it ever say customer service. **So I go online. And there is a link that says click here for customer service. And where does that take me. To the same stupid menu I came from on your ridicules app. This is without a doubt the worse app, I thought letgo was bad. I was wrong. I will be removing my items from your app and won’t be selling on your app anymore. Then I’ll be going on all my media sites and letting all my * * million followers just how bad an app you have and not to use it. Ugh. Just terrible, a freaking teenager could do a better job designing this app. So sad.

GetHuman3785261 did not yet indicate what OfferUp should do to make this right.

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Customer service issue
Reported by GetHuman3785261
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14794 others
0 customers following this


GetHuman3785261 started working on this issue
Oct 17th, 2019 10:52pm

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